Revela Support
Tell us what you need.
Send us a message below, or write to support@thealpps.com. A person who builds the app reads it, and replies within two business days.
Before you write
- Include your device and app version
- Device model, operating system version and app version let us reproduce the problem straight away. The app version is on the profile screen.
- Subscriptions, refunds and cancellations
- Purchases are handled by the App Store and Google Play. Cancel or request a refund in your store account; we cannot process either on your behalf.
- Translation quality
- Translations run on your device, using Apple’s and Google’s on-device machine learning models. If a result looks wrong, send us the original text and what you expected, it helps us tune how the app uses those models.
- Privacy requests
- Access, deletion and analytics opt-out requests go to the same address. See the privacy policy.
Write to us
Suggestions, problems, a language we should add. Every message is read by the people who build the app.